Procept Africa
3 min readNov 26, 2021

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Five Benefits of ITIL ® Certifications

As more companies realize the effectiveness of ITIL ® management, the need for ITIL ® professionals is growing in many industries including new frontiers like healthcare and higher education. ITIL ® best practices are very useful to manage the business effectively.

Because ITIL ® is a 'framework', it is meant to be adapted to balance between theory and business needs. It therefore suits companies across a wide range of industries, including retail, finance, entertainment, technology and life science. ITIL ® can also be adapted to the size of the company and organisational structure; it can become a true strategic asset to the business it supports - reducing costs, assessing resources and improving customer satisfaction.

The top five benefits of ITIL ® certification are mentioned below:

1. Valuable Resource
ITIL ® teaches you to understand the language of ITIL ® , and it will increase your standing in the IT community. ITIL ® is not about following a rigid set of rules, but instead, is about enabling you to use your common sense to give you an adaptable and flexible framework for managing IT services. ITIL ® creates an understanding between IT staff, contractors, suppliers and users within the business, by creating a common approach and language towards IT services. Many service managers use advanced service management processes but without knowing the standard terminology or processes. ITIL ® certification helps you learn the standard language and processes widely used globally.

2. Globally-Recognized Qualification
ITIL ® 4 Foundation certification sets an international benchmark for your qualification and service management skills. In addition, leading international service providers recognize ITIL ® 4 certification as a prerequisite for services management experts. Therefore, it boosts your career even at the international level.

3. Boosts Career
The successful completion of ITIL ®course gives you a globally recognized qualification and expertise; therefore, you are paid better. Numbers of project experts accept that they got 15% salary hike after getting ITIL ® certification. Besides the salary aspect, you get wider landscape with more opportunities to progress. One of the fascinating advantages of getting ITIL ® 4 Foundation certified is the salary drawn by ITIL ® 4 certified professionals. Having a good salary is not just a necessity, but it also motivates employees towards performing better, thereby serving the organization in the perfect possible manner. According to research, on average, ITIL certified professionals earn about 74,000 dollars particularly in the US.

4. Better Return On Investment (ROI)
ITIL ® 4 certified professionals help organizations establish robust processes through service strategies, design, improvements, etc. ROI helps the IT operations to run smoothly, thereby maximizing the value and decreasing the service costs. From the employer's perspective, ITIL ® training and skills can provide value right away and bring efficiency to the IT processes.

5. Enhanced Collaboration
The benefit of providing training to numerous students in a single framework is that gradually they become acquainted with the ITIL ® 4 terminologies. It enhances collaboration and communication between different departments. Group learning makes the students connected for a longer period.

ITIL ® is a globally recognized set of the best in class management practices. ITIL certification helps you know the widely used concepts, terms, and processes to improve the organization’s growth. More numbers of organizations in almost all the business sectors are accepting ITIL ® implementation as a necessity to survive in the competitive marketing environment. Before joining any particular ITIL ®training course, you need to know the benefits for performance and career boost.

And when you decide, Procept Africa will help you through the journey.

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Procept Africa

A franchisee of Procept Associates Ltd, Canada; specializing in the following services- Consulting, Training, and Software solutions. #precisionmeetsexpertise